36Fault

DEYE inverter error 36 (F036)

AC grid phase error

Also displayed as F036 / F36 on some models.

Fault — the inverter cuts its output and the red LED stays solid until the fault is cleared.

The exact meaning depends on your model:

SUN G01P3-EU-BM8 Series

InverterFault

Also applies to:SUN-120K-G01P3-EU-BM8SUN-125K-G01P3-EU-BM8SUN-130K-G01P3-EU-BM8SUN-135K-G01P3-EU-BM8SUN-136K-G01P3-EU-BM8SUN-7K-G02P1-EU-AM2SUN-7.5K-G02P1-EU-AM2SUN-8K-G02P1-EU-AM2+3

What it means

AC grid phase error — A grid phase error was detected. The manual notes this code has hardly ever appeared in the field.

Cause: The grid phase sequence or phase angle is wrong, or a phase reference was lost.

How to fix it

Restart the inverter; if the code persists after the restart, contact your installer or Deye service and provide the inverter serial number, the installation date and the displayed error code.

Source: 041_BManual_SUN-120_125_130_135_136K-G01P3-EU-BM8_20251021_en_a2166559.pdf, p.62 · 065_BManual_SUN-7_7.5_8K-G02P1-EU-AM2_20260625_en_4466f08b.pdf, p.52 · 032_BManual_SUN-9_10_10.5K-G02P1-EU-AM2_20260625_en_df0f2106.pdf, p.52

SUN G03/G01P3-AM8 Series

InverterFault

Also applies to:SUN-60K-G03SUN-70K-G03SUN-75K-G03SUN-80K-G03SUN-90K-G03SUN-100K-G03SUN-110K-G03SUN-60K-G01P3-EU-AM8-LV+7

What it means

AC grid phase error — A grid phase error was detected.

Cause: The grid phase sequence or phase angle is wrong, or a phase reference was lost.

How to fix it

Restart the inverter; if the fault is not ruled out, contact the installer or the manufacturer's customer service.

Source: 033_BManual_SUN-70_75_80_90_100_110K-G03_20260702_en_a9db1e1b.pdf, p.62 · 042_BManual_SUN-120_125_130_135_136K-G01P3-EU-AM8_20260702_en_05f936e3.pdf, p.61 · 060_BManual_SUN-60_70_75K-G01P3-EU-AM8-LV_20260701_en_f559aeec.pdf, p.61 · +1 more official manuals

SUN G04/G05/G06 3-Phase

InverterFault

Also applies to:SUN-6K-G06-LV-P1SUN-8K-G06-LV-P1SUN-6K-G06P3-EU-BM2-LV-P1SUN-8K-G06P3-EU-BM2-LV-P1SUN-10K-G05-LVSUN-12K-G05-LVSUN-15K-G05-LVSUN-15K-G06P3-EU-BM2-P1+27

What it means

AC grid phase error — Wrong grid phase relationship detected.

Cause: Incorrect phase sequence or phase connection of the AC grid, or a phase-detection error.

How to fix it

Restart the inverter; if the fault is not ruled out, contact the installer or manufacturer customer service.

Source: 063_BManual_SUN-6K-G06-LV-P1_20250923_en_30a96699.pdf, p.58

SUN G04P1/G05P1 Series

InverterFault

Also applies to:SUN-1K-G04P1-EU-AM1SUN-1.5K-G04P1-EU-AM1SUN-2K-G04P1-EU-AM1SUN-2.2K-G04P1-EU-AM1SUN-2.5K-G04P1-EU-AM1SUN-2.7K-G04P1-EU-AM1SUN-3K-G04P1-EU-AM1SUN-3.3K-G04P1-EU-AM1+36

What it means

AC grid phase error — Wrong grid phase relationship detected.

Cause: Incorrect phase sequence or phase connection of the AC grid, or a phase-detection error.

How to fix it

Deye states this code has hardly ever appeared in the field; contact your installer or Deye service if it occurs.

Source: 031_BManual_SUN-1_1.5_2_2.2_2.5_2.7_3_3.3_3.6_4K-G04P1-EU-AM1_20260624_en_15adc00c.pdf, p.54 · 036_BManual_SUN-3_4_5_6_7_8_9_10_12_15K-G06P3-EU-BM2_20250506_en_0eb78440.pdf, p.58

GB-A HV Battery

BatteryFault

Also applies to:GB-A

What it means

ALARM_ID_HTP_VOLT_SAMP_ERROR — The heating-circuit total-voltage sampling is abnormal.

Cause: The voltage measurement on the heating circuit returned an invalid reading - a sampling-circuit fault.

How to fix it

  1. Restart the system.
  2. If the fault persists, contact Deye support for service.

Source: 008_deye_ess_user_manual_gb_a_jpnen_v02_20250829_3fea617e.pdf, p.14

Frequently asked questions

What does error 36 mean on a DEYE inverter?
It depends on the model — 7 devices use code 36. On the SUN G01P3-EU-BM8 Series it means: AC grid phase error. The card for each model on this page gives its exact meaning and fix.
Is error 36 a fault or a warning?
36 is a fault code: the inverter cuts its output and the red LED stays solid until it is cleared.
How do I clear or fix error 36?
Restart the inverter; if the code persists after the restart, contact your installer or Deye service and provide the inverter serial number, the installation date and the displayed error code. The exact steps for each affected model are listed on this page.

Related error codes

Other codes on the SUN G01P3-EU-BM8 Series

All SUN G01P3-EU-BM8 Series codes All SUN G02P1-EU Series codes

Other codes on the SUN G03/G01P3-AM8 Series

All SUN G03/G01P3-AM8 Series codes

Other codes on the SUN G04/G05/G06 3-Phase

All SUN G04/G05/G06 3-Phase codes

Other codes on the SUN G04P1/G05P1 Series

All SUN G04P1/G05P1 Series codes All SUN G06P3-EU Series codes

Other codes on the GB-A HV Battery

All GB-A HV Battery codes

Prefer the full written guide? Read the complete DEYE inverter error-code guide

Compiled from official DEYE user manuals. Always consult your device manual and a qualified technician before performing repairs.