What does error 02 mean on a DEYE inverter?

It depends on the model — 10 devices use code 02. On the SUN G01P3-EU-BM8 Series it means: DC insulation impedance permanent fault. The card for each model on this page gives its exact meaning and fix.

How do I clear or fix error 02?

Check the grounding cable of the inverter. The exact steps for each affected model are listed on this page.

DEYE inverter error 02 (F002)

DC insulation impedance permanent fault

Also displayed as F002 / F02 on some models.

Fault — the inverter cuts its output and the red LED stays solid until the fault is cleared.

The exact meaning depends on your model:

SUN G01P3-EU-BM8 Series

InverterFault

Also applies to:SUN-120K-G01P3-EU-BM8SUN-125K-G01P3-EU-BM8SUN-130K-G01P3-EU-BM8SUN-135K-G01P3-EU-BM8SUN-136K-G01P3-EU-BM8SUN-7K-G02P1-EU-AM2SUN-7.5K-G02P1-EU-AM2SUN-8K-G02P1-EU-AM2+18

What it means

DC insulation impedance permanent fault — The insulation impedance between the DC (PV) side and ground is permanently below the protection limit.

Cause: A defective or missing inverter ground connection, or degraded DC-side insulation, keeps the measured insulation impedance to ground below the limit.

How to fix it

Check the grounding cable of the inverter.

Source: sun-120k-g01p3-eu-bm8-sun-125k-g01p3-eu-bm8-sun-130k-g01p3-eu-bm8-manual.pdf, p.61 · sun-7k-g02p1-eu-am2-sun-7-5k-g02p1-eu-am2-sun-8k-g02p1-eu-am2-manual.pdf, p.50 · sun-9k-g02p1-eu-am2-sun-10k-g02p1-eu-am2-sun-10-5k-g02p1-eu-am2-manual.pdf, p.50 · +4 more official manuals

SUN G04/G05/G06 3-Phase

InverterFault

Also applies to:SUN-6K-G06-LV-P1SUN-8K-G06-LV-P1SUN-6K-G06P3-EU-BM2-LV-P1SUN-8K-G06P3-EU-BM2-LV-P1SUN-10K-G05-LVSUN-12K-G05-LVSUN-15K-G05-LVSUN-15K-G06P3-EU-BM2-P1+71

What it means

DC insulation impedance permanent fault — Insulation resistance between the PV array (DC side) and ground is permanently below the protection limit.

Cause: A poor or broken protective-earth connection, or degraded PV/DC wiring insulation, keeps the PV-to-ground insulation impedance below the limit.

How to fix it

Check the grounding cable of the inverter.

Source: sun-6k-g06-lv-p1-manual.pdf, p.56 · sun-2-7k-g04p1-eu-am1-sun-3k-g04p1-eu-am1-sun-3-3k-g04p1-eu-am1-sun-3-6k-g04p1-eu-am1-sun-4k-g04p1-eu-am1-manual.pdf, p.52 · sun-7k-g06p3-eu-bm2-sun-8k-g06p3-eu-bm2-sun-9k-g06p3-eubm2-sun-10k-g06p3-eu-bm2-sun-12k-g06p3-eu-bm2-manual.pdf, p.56

SUN SG01HP3/SG02HP3 Hybrid

InverterFault

Also applies to:SUN-5K-SG01HP3-EU-AM2SUN-6K-SG01HP3-EU-AM2SUN-8K-SG01HP3-EU-AM2SUN-10K-SG01HP3-EU-AM2SUN-12K-SG01HP3-EU-AM2SUN-15K-SG01HP3-EU-AM2SUN-20K-SG01HP3-EU-AM2SUN-25K-SG01HP3-EU-AM2+9

What it means

PV Insulation Failure — DC_Insulation_Failure - the insulation of the PV input to ground is abnormal.

Cause: The PV array is not properly grounded, or the impedance of the PV to ground is abnormal.

How to fix it

Check whether the PV is grounded; then check whether the impedance of the PV to ground is normal.

Source: sun-12k-sg01hp3-eu-am2-manual.pdf, p.48 · sun-29.9-30-35-40-50k-sg01hp3-eu-bm3-4-20260224-en-manual.pdf, p.49 · sun-60-70-75-80k-sg02hp3-eu-em6-20260224-en-manual.pdf, p.49

RW Spring Series Battery

BatteryFault

Also applies to:RW-L2.5ARW-L5.1RW-L10.2RW-F16SE-F5SE-F5 PlusSE-F5 ProSE-F12+7

What it means

Cell under voltage — A battery cell voltage has fallen below the BMS under-voltage protection threshold; discharging is stopped to protect the cell.

Cause: A cell voltage fell below the under-voltage protection limit - over-discharge under load, or self-discharge during long storage without recharging.

How to fix it

Stop discharging and recharge the battery promptly from PV or grid.
If the battery no longer wakes up or the code persists after charging, contact Deye support.

Source: deye-rw-l2.5a-user-manual-en.pdf, p.10 · rw-f16-manual.pdf, p.10 · rw-l10-2-manual.pdf, p.10 · +6 more official manuals

GB-A HV Battery

BatteryFault

Also applies to:GB-A

What it means

ALARM_ID_SUM_LOW_VOLT_LEV_2 — Total battery (pack) voltage too low - level-2 protection.

Cause: The pack was over-discharged below the level-2 under-voltage limit - sustained discharge without recharging, or long storage self-discharge.

How to fix it

Stop discharging and recharge the battery promptly from PV or grid.
If it will not recover, contact Deye support.

Source: gb-a-pack6-gb-a4-gb-a10-gb-a16-manual.pdf, p.12

Frequently asked questions

What does error 02 mean on a DEYE inverter?: It depends on the model — 10 devices use code 02. On the SUN G01P3-EU-BM8 Series it means: DC insulation impedance permanent fault. The card for each model on this page gives its exact meaning and fix.
Is error 02 a fault or a warning?: 02 is a fault code: the inverter cuts its output and the red LED stays solid until it is cleared.
How do I clear or fix error 02?: Check the grounding cable of the inverter. The exact steps for each affected model are listed on this page.

Related error codes

Compiled from official DEYE user manuals. Always consult your device manual and a qualified technician before performing repairs.

SUN G01P3-EU-BM8 Series

What it means

How to fix it

SUN G04/G05/G06 3-Phase

What it means

How to fix it

SUN SG01HP3/SG02HP3 Hybrid

What it means

How to fix it

RW Spring Series Battery

What it means

How to fix it

GB-A HV Battery

What it means

How to fix it

Frequently asked questions

Related error codes

Other codes on the SUN G01P3-EU-BM8 Series

Other codes on the SUN G04/G05/G06 3-Phase

Other codes on the SUN SG01HP3/SG02HP3 Hybrid

Other codes on the RW Spring Series Battery

Other codes on the GB-A HV Battery