Also applies to:SUN-120K-G01P3-EU-BM8SUN-125K-G01P3-EU-BM8SUN-130K-G01P3-EU-BM8SUN-135K-G01P3-EU-BM8SUN-136K-G01P3-EU-BM8SUN-7K-G02P1-EU-AM2SUN-7.5K-G02P1-EU-AM2SUN-8K-G02P1-EU-AM2+3
What it means
AC auxiliary contactor errors — The auxiliary AC contactor did not operate correctly. The manual notes this code has hardly ever appeared in the field.
Cause: The auxiliary AC contactor failed to switch as commanded or returned an implausible feedback state.
How to fix it
Restart the inverter; if the code persists after the restart, contact your installer or Deye service and provide the inverter serial number, the installation date and the displayed error code.
Source: sun-120k-g01p3-eu-bm8-sun-125k-g01p3-eu-bm8-sun-130k-g01p3-eu-bm8-manual.pdf, p.61 · sun-7k-g02p1-eu-am2-sun-7-5k-g02p1-eu-am2-sun-8k-g02p1-eu-am2-manual.pdf, p.51 · sun-9k-g02p1-eu-am2-sun-10k-g02p1-eu-am2-sun-10-5k-g02p1-eu-am2-manual.pdf, p.51
Also applies to:SUN-60K-G03SUN-70K-G03SUN-75K-G03SUN-80K-G03SUN-90K-G03SUN-100K-G03SUN-110K-G03SUN-60K-G01P3-EU-AM8-LV+7
What it means
AC auxiliary contactor errors — The auxiliary AC contactor did not operate correctly.
Cause: The auxiliary AC contactor failed to switch as commanded or returned an implausible feedback state.
How to fix it
Restart the inverter; if the fault is not ruled out, contact the installer or the manufacturer's customer service.
Source: sun-70k-g03-sun-75k-g03-sun-80k-g03-sun-90k-g03-sun-100k-g03-sun-110k-g03-manual.pdf, p.60 · sun-120k-g01p3-eu-am8-manual.pdf, p.60 · sun-60k-g01p3-eu-am8-lv-sun-70k-g01p3-eu-am8-lv-sun-75k-g01p3-eu-am8-lv-manual.pdf, p.60 · +1 more official manuals
Also applies to:SUN-6K-G06-LV-P1SUN-8K-G06-LV-P1SUN-6K-G06P3-EU-BM2-LV-P1SUN-8K-G06P3-EU-BM2-LV-P1SUN-10K-G05-LVSUN-12K-G05-LVSUN-15K-G05-LVSUN-15K-G06P3-EU-BM2-P1+27
What it means
AC auxiliary contactor errors — The AC auxiliary contactor did not operate correctly.
Cause: The auxiliary AC contactor failed to open or close as commanded, or its feedback signal is wrong.
How to fix it
Restart the inverter; if the fault is not ruled out, contact the installer or manufacturer customer service.
Source: sun-6k-g06-lv-p1-manual.pdf, p.56
Also applies to:SUN-1K-G04P1-EU-AM1SUN-1.5K-G04P1-EU-AM1SUN-2K-G04P1-EU-AM1SUN-2.2K-G04P1-EU-AM1SUN-2.5K-G04P1-EU-AM1SUN-2.7K-G04P1-EU-AM1SUN-3K-G04P1-EU-AM1SUN-3.3K-G04P1-EU-AM1+36
What it means
AC auxiliary contactor errors — The AC auxiliary contactor did not operate correctly.
Cause: The auxiliary AC contactor failed to open or close as commanded, or its feedback signal is wrong.
How to fix it
Deye states this code has hardly ever appeared in the field; contact your installer or Deye service if it occurs.
Source: sun-2-7k-g04p1-eu-am1-sun-3k-g04p1-eu-am1-sun-3-3k-g04p1-eu-am1-sun-3-6k-g04p1-eu-am1-sun-4k-g04p1-eu-am1-manual.pdf, p.53 · sun-7k-g06p3-eu-bm2-sun-8k-g06p3-eu-bm2-sun-9k-g06p3-eubm2-sun-10k-g06p3-eu-bm2-sun-12k-g06p3-eu-bm2-manual.pdf, p.56
Also applies to:SUN-5K-SG01HP3-EU-AM2SUN-6K-SG01HP3-EU-AM2SUN-8K-SG01HP3-EU-AM2SUN-10K-SG01HP3-EU-AM2SUN-12K-SG01HP3-EU-AM2SUN-15K-SG01HP3-EU-AM2SUN-20K-SG01HP3-EU-AM2SUN-25K-SG01HP3-EU-AM2+9
What it means
AC Slave Contactor Failure — AC_SlaveContactor_Failure - the slave AC contactor (relay) reported a fault.
Cause: The slave AC contactor of the inverter failed its check or did not switch correctly.
How to fix it
Restart the inverter 3 times and restore the factory settings.
Source: sun-12k-sg01hp3-eu-am2-manual.pdf, p.49 · sun-29.9-30-35-40-50k-sg01hp3-eu-bm3-4-20260224-en-manual.pdf, p.50 · sun-60-70-75-80k-sg02hp3-eu-em6-20260224-en-manual.pdf, p.50
Also applies to:RW-L2.5ARW-L5.1RW-L10.2RW-F16SE-F5SE-F5 PlusSE-F5 ProSE-F12+7
What it means
Cell temperature over difference — The temperature spread across the pack exceeded the allowed difference.
Cause: Uneven heating or cooling around the pack (partial exposure to a heat source or draft) or a drifting temperature sensor produced an abnormal temperature gap between cells.
How to fix it
- 1Check the battery is not partially exposed to a heat source or cold draft and let temperatures equalize.
- 2If the code returns with the pack evenly tempered, contact Deye support.
Source: deye-rw-l2.5a-user-manual-en.pdf, p.10 · rw-f16-manual.pdf, p.10 · rw-l10-2-manual.pdf, p.10 · +6 more official manuals
Also applies to:GB-A
What it means
ALARM_ID_NORTH_CONNECTOR_OVER_TEMP_LEV_2 — The temperature of the BMS connector is too high.
Cause: A loose or high-resistance connection at the BMS power connector heated up under current.
How to fix it
- 1Switch off, let it cool, and check/re-seat and torque the BMS connector and cabling.
- 2Contact Deye support if the heating returns.
Source: gb-a-pack6-gb-a4-gb-a10-gb-a16-manual.pdf, p.13