Also applies to:SUN-120K-G01P3-EU-BM8SUN-125K-G01P3-EU-BM8SUN-130K-G01P3-EU-BM8SUN-135K-G01P3-EU-BM8SUN-136K-G01P3-EU-BM8SUN-7K-G02P1-EU-AM2SUN-7.5K-G02P1-EU-AM2SUN-8K-G02P1-EU-AM2+3
What it means
AC load switch failure — The AC load switch failed. The manual notes this code has hardly ever appeared in the field.
Cause: The AC load switch failed to operate correctly.
How to fix it
Restart the inverter; if the code persists after the restart, contact your installer or Deye service and provide the inverter serial number, the installation date and the displayed error code.
Source: 041_BManual_SUN-120_125_130_135_136K-G01P3-EU-BM8_20251021_en_a2166559.pdf, p.62 · 065_BManual_SUN-7_7.5_8K-G02P1-EU-AM2_20260625_en_4466f08b.pdf, p.52 · 032_BManual_SUN-9_10_10.5K-G02P1-EU-AM2_20260625_en_df0f2106.pdf, p.52
Also applies to:SUN-60K-G03SUN-70K-G03SUN-75K-G03SUN-80K-G03SUN-90K-G03SUN-100K-G03SUN-110K-G03SUN-60K-G01P3-EU-AM8-LV+7
What it means
AC load switch failure — The AC load switch failed.
Cause: The AC load switch failed to operate correctly.
How to fix it
Restart the inverter; if the fault is not ruled out, contact the installer or the manufacturer's customer service.
Source: 033_BManual_SUN-70_75_80_90_100_110K-G03_20260702_en_a9db1e1b.pdf, p.62 · 042_BManual_SUN-120_125_130_135_136K-G01P3-EU-AM8_20260702_en_05f936e3.pdf, p.61 · 060_BManual_SUN-60_70_75K-G01P3-EU-AM8-LV_20260701_en_f559aeec.pdf, p.61 · +1 more official manuals
Also applies to:SUN-6K-G06-LV-P1SUN-8K-G06-LV-P1SUN-6K-G06P3-EU-BM2-LV-P1SUN-8K-G06P3-EU-BM2-LV-P1SUN-10K-G05-LVSUN-12K-G05-LVSUN-15K-G05-LVSUN-15K-G06P3-EU-BM2-P1+27
What it means
AC load switch failure — The AC load switch failed.
Cause: The AC-side load switch (output relay path) did not switch correctly.
How to fix it
Restart the inverter; if the fault is not ruled out, contact the installer or manufacturer customer service.
Source: 063_BManual_SUN-6K-G06-LV-P1_20250923_en_30a96699.pdf, p.57
Also applies to:SUN-1K-G04P1-EU-AM1SUN-1.5K-G04P1-EU-AM1SUN-2K-G04P1-EU-AM1SUN-2.2K-G04P1-EU-AM1SUN-2.5K-G04P1-EU-AM1SUN-2.7K-G04P1-EU-AM1SUN-3K-G04P1-EU-AM1SUN-3.3K-G04P1-EU-AM1+36
What it means
AC load switch failure — The AC load switch failed.
Cause: The AC-side load switch (output relay path) did not switch correctly.
How to fix it
Deye states this code has hardly ever appeared in the field; contact your installer or Deye service if it occurs.
Source: 031_BManual_SUN-1_1.5_2_2.2_2.5_2.7_3_3.3_3.6_4K-G04P1-EU-AM1_20260624_en_15adc00c.pdf, p.54 · 036_BManual_SUN-3_4_5_6_7_8_9_10_12_15K-G06P3-EU-BM2_20250506_en_0eb78440.pdf, p.57
Also applies to:SUN-3.6K-SG05LP1-EU-SM2-PSUN-5K-SG05LP1-EU-SM2-PSUN-6K-SG05LP1-EU-SM2-PSUN-7K-SG05LP1-EU-SM2-PSUN-7.6K-SG05LP1-EU-SM2-PSUN-8K-SG05LP1-EU-SM2-PSUN-10K-SG05LP1-EU-SM2-PSUN-7.6K-SG01LP1-EU+21
What it means
Parallel CANBus fault — Parallel CAN bus communication fault.
Cause: In parallel mode, the parallel communication cable is badly connected or the inverter communication address is set incorrectly. Inverters also report F29 normally during the parallel system startup period until all units are ON.
How to fix it
- 1Check the parallel communication cable connection and the hybrid inverter communication address setting.
- 2During the parallel system startup period F29 is expected; when all inverters are in ON status it disappears automatically.
- 3If the fault still exists, contact Deye for help.
Source: 039_BManual_SUN-3.6_5_6_7_7.6_8_10K-SG05LP1-EU-SM2-P_20260428_en_70c401a6.pdf, p.50 · 043_BManual_SUN-12_14_16K-SG01LP1-EU_20260519_en_703e15ac.pdf, p.46 · 052_BManual_SUN-_3.6-6_K-OG01LP1-EU-AM2_20260406_en_dc31b173.pdf, p.45 · +4 more official manuals
Also applies to:SUN-5K-SG01HP3-EU-AM2SUN-6K-SG01HP3-EU-AM2SUN-8K-SG01HP3-EU-AM2SUN-10K-SG01HP3-EU-AM2SUN-12K-SG01HP3-EU-AM2SUN-15K-SG01HP3-EU-AM2SUN-20K-SG01HP3-EU-AM2SUN-25K-SG01HP3-EU-AM2+9
What it means
Parallel Communication Fault — Parallel_Comm_Fault - communication fault between paralleled inverters.
Cause: The parallel communication cable connection or the hybrid inverter communication address setting is incorrect; F29 also appears normally during parallel system startup until all inverters are in ON status.
How to fix it
- 1When inverters are connected in parallel, check the parallel communication cable connection and the hybrid inverter communication address setting
- 2During the parallel system startup period, inverters will report F29; when all inverters are in ON status, it disappears automatically.
Source: 037_BManual_SUN-5_6_8_10_12_15_20_25K-SG01HP3-EU-AM2_20260224_en_9ef2717c.pdf, p.50 · 050_BManual_SUN-29.9_30_35_40_50K-SG01HP3-EU-BM3_4_20260224_en_544e1b2f.pdf, p.51 · 062_BManual__SUN-60_70_75_80K-SG02HP3-EU-EM6_20260224_en_38cbc9f6.pdf, p.51
Also applies to:SUN-5K-SG02LP2-US-AM2SUN-6K-SG02LP2-US-AM2SUN-7.6K-SG02LP2-US-AM2SUN-8K-SG02LP2-US-AM2SUN-10K-SG02LP2-US-AM3SUN-12K-SG02LP2-US-AM3SUN-5K-SG04LP3-EUSUN-6K-SG04LP3-EU+15
What it means
Parallel CAN Bus Fault
Cause: In parallel mode, the parallel communication cable connection or the hybrid inverter communication address setting is incorrect; F29 also appears normally during parallel system startup until all inverters are in ON status.
How to fix it
- 1In parallel mode, check the parallel communication cable connection and the hybrid inverter communication address setting
- 2During the parallel system startup period, inverters will report F29; when all inverters are in ON status, it disappears automatically
- 3If the fault still exists, contact us for help.
Source: 059_BManual_SUN-5_6_7.6_8_10_12K-SG02LP2-US-AM2_AM3_20260406_en_fb6a30c7.pdf, p.54 · 038_BManual_SUN-5_6_8_10_12K-SG04LP3-EU_20260319_en_081932c1.pdf, p.47 · 040_BManual_SUN-3_4_5_6_8_10_12K-SG05LP3-EU-SM2_20260319_en_b0183b7d.pdf, p.47 · +1 more official manuals
Energy storage systemFault Also applies to:AI-W5.1-5P3-EU-B-ESSAI-W5.1-6P3-EU-B-ESSAI-W5.1-8P3-EU-B-ESSAI-W5.1-10P3-EU-B-ESSAI-W5.1-12P3-EU-B-ESS
What it means
Parallel CAN Bus fault — Parallel CAN communication fault.
Cause: In parallel mode, the parallel communication cable connection or inverter communication-address setting is wrong; inverters also report F29 transiently during parallel-system start-up.
How to fix it
- 1Check the parallel communication cable connections and the communication address setting of each inverter.
- 2During start-up it disappears automatically once all inverters are ON; if it still exists, contact Deye for help.
Source: 002_Download_4e90fe7a.pdf, p.47
Energy storage systemFault Also applies to:GB-SL5K-EUGB-SL6K-EUGB-SL8K-EUGB-SL10K-EUGB-SL12K-EUGB-SL15K-EUGB-SL20K-EUGB-SL Pro 5K-EU+6
What it means
Parallel_Comm_Fault — Parallel CAN communication fault.
Cause: In parallel mode, the parallel communication cable connection or inverter communication-address setting is wrong; inverters also report F29 transiently during parallel-system start-up.
How to fix it
- 1Check the parallel communication cable connections and the communication address setting of each inverter.
- 2During start-up it disappears automatically once all inverters are ON; if it still exists, contact Deye for help.
Source: 081_deye_gb_sl_pro_user_manual_46fa941a.pdf, p.50 · 010_Download_cc05df18.pdf, p.45
Also applies to:RW-L2.5ARW-L5.1RW-L10.2RW-F16SE-F5SE-F5 PlusSE-F5 ProSE-F12+7
What it means
EEPROM error — The BMS could not read or write its EEPROM memory.
Cause: The non-volatile memory holding BMS calibration and configuration failed a read/write - an internal memory fault.
How to fix it
- 1Restart the battery.
- 2If the code persists, contact Deye support for BMS repair or replacement.
Source: 093_Deye_RW-L2.5A_User_Manual_EN_89188fb8.pdf, p.10 · 019_Download_4a609b7e.pdf, p.10 · 021_Download_f81ba1e7.pdf, p.10 · +6 more official manuals
Also applies to:GB-A
What it means
ALARM_ID_INTERNAL_COMM_ERROR — The internal CAN communication fails.
Cause: The internal CAN bus between BMS components dropped - loose internal wiring or a board fault.
How to fix it
- 1Restart the system.
- 2If the fault persists, contact Deye support.
Source: 008_deye_ess_user_manual_gb_a_jpnen_v02_20250829_3fea617e.pdf, p.13